1. Introduction
These Terms and Conditions ("Terms") govern the use of our web hosting services and pay monthly plans ("Services") provided by Opus Scientia Web Host ("we," "our," or "us"), a company registered in the United Kingdom. By signing up for our Services, you agree to be bound by these Terms. Please read them carefully before proceeding.
2. Web Hosting Services
2.1. Service Description: Our web hosting services provide you with the infrastructure and resources necessary to host your website on our servers.
2.2. Payment: The fees for our web hosting services are outlined in the selected pay monthly plan. Payments shall be made in advance and are non-refundable.
2.3. Account Setup: Upon successful payment, your web hosting account will be activated within 48 working hours.
2.4. Resource Usage: You agree to use our web hosting services responsibly and not to engage in any activities that may adversely affect the performance of our servers or other users. Excessive resource usage may result in suspension or termination of your account.
2.5. Backup: While we strive to maintain regular backups, you are solely responsible for maintaining a copy of your website and data. We shall not be liable for any data loss.
3. Pay Monthly Plans
3.1. Subscription: Our pay monthly plans provide you with access to specific features and resources as outlined in the selected plan. Subscription fees are payable on a recurring monthly basis.
3.2. Billing: You authorise us to charge the subscription fees to your selected payment method automatically. It is your responsibility to ensure that the payment details are up-to-date and sufficient to cover the fees.
3.3. Cancellation: You may cancel your pay monthly plan at any time by contacting our customer support team. Cancellation requests must be submitted [timeframe] days before the next billing cycle to avoid being charged for the subsequent month.
3.4. Refunds: Pay monthly plan fees are non-refundable. If you cancel your subscription, you will not be entitled to a refund for any unused portion of the month.
4. General Terms
4.1. Service Availability: We strive to maintain the highest level of uptime for our servers. However, we shall not be held liable for any service interruptions, data loss, or damages resulting from technical issues beyond our control.
4.2. Acceptable Use: You agree to abide by our Acceptable Use Policy, which outlines the prohibited activities while using our Services.
4.3. Data Protection: We shall process and store your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms.
4.4. Modification of Services: We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
4.5. Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, or liabilities arising out of your use of our Services or violation of these Terms.
4.6. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
5. Stripe Payments
5.1. Third-Party Processor: Stripe is a third-party payment processor that securely processes your payments. By using Stripe for payment processing, you agree to be bound by Stripe's terms of service and privacy policy.
5.2. Data Privacy: We shall process and store your personal information in accordance with our Privacy Policy and Stripe's privacy policy.
5.3. Payment Security: While Stripe employs industry-standard security measures, we shall not be responsible for any data breaches or unauthorized access to your payment information.
6. Contact Information
For any inquiries or concerns regarding these Terms or our Services, please contact us at: OPUS SCIENTIA WEB HOST, 71-75 Shelton Street, Covent Garden, London. Email to 'contact@opusscientia.co.uk'.
By signing up for our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms constitute the entire agreement between you and OPUS SCIENTIA WEB HOST and supersede all prior understandings and agreements.